CONODENT Privacy Policy
Last Updated: [15/01/2026]
At CONODENT, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our online product catalog.
Please Note: This website functions exclusively as a digital product catalog and enquiry platform. We do not process financial transactions or collect payment information directly through this site.
1. Information We Collect
Since our website is designed to facilitate professional enquiries rather than direct e-commerce sales, the data we collect is focused on business communication:
- Information You Voluntarily Provide:
- Enquiry Forms: When you use our “Request a Quote,” “Contact Us,” or “Bulk Enquiry” forms, we collect details such as your Name, Clinic/Practice Name, Email Address, Phone Number, and specific Product Interests (e.g., Luxator Sets, Forceps, etc.).
- Direct Communication: Records of correspondence if you contact us via email or phone regarding product specifications or distributorship opportunities.
- Automated Technical Data:
- When you browse our catalog, we may collect non-personal information such as your IP address, browser type, and the pages you visit. This helps us understand which products (e.g., English Pattern Forceps) are most popular and optimize our inventory accordingly.
2. How We Use Your Information
We use the information we collect strictly for business and customer service purposes:
- Response to Enquiries: To provide price lists, technical specifications, or formal pro-forma invoices based on your requests.
- Distributor Connection: If you are inquiring from a region where we have a local authorized partner, we may pass your contact details to them to fulfill your request locally.
- Catalog Updates: To send you digital catalogs, brochures, or updates about new product launches (only if you have opted-in to receive such communications).
- Internal Analysis: To improve our website functionality and product offerings based on user interest.
3. No Financial Data Collection
We do not collect, store, or process any credit card numbers, bank account details, or payment information on this website. Any financial transactions required to complete a purchase will be conducted offline through secure invoicing, bank transfers, or authorized payment links sent directly by our sales team after an enquiry is finalized.
4. Cookies and Tracking
We use cookies solely to enhance your browsing experience:
- Functionality Cookies: To remember your language preferences or items you may have viewed recently.
- Analytics Cookies: To help us measure traffic and usage trends for the website (e.g., Google Analytics).
- No Ad Tracking: We do not use cookies to retarget you with third-party advertising on other websites.
5. Information Sharing
We do not sell, trade, or rent your professional or personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates for the purposes outlined above.
We may share your information with third parties only in the following limited circumstances:
- Service Providers: Trusted partners who assist us in operating our website (e.g., website hosting, email services), provided they agree to keep this information confidential.
- Legal Compliance: If required by law to comply with a subpoena or similar legal process.
6. Data Security
We adopt appropriate data collection, storage, and processing practices and security measures (including SSL encryption) to protect against unauthorized access, alteration, disclosure, or destruction of your personal information stored on our site.
7. Your Rights
You have the right to:
- Request a copy of the personal data we hold about you.
- Request that we correct or update your contact details.
- Request that we delete your data from our enquiry database (“Right to be Forgotten”).
- Unsubscribe from our marketing emails at any time.
To exercise these rights, please contact our administrative team at the email address below.
Contact Us
If you have any questions about this Privacy Policy or your dealings with this site, please contact us:
CONODENT Email: medicalsupplierom@gmail.com
Phone: +96898999046
Address: Medical Supplier, Plot 167, Block – Industrial Area, Al Tayyib Ibri, Sultanate of Oman, PO Box – 1, Postal Code – 501